Blog categorized as Frequently Asked Questions

Worried about Air Pollution?
Clean Air Update 2026
16.05.26 01:45 PM - Comment(s)
Why is stuff falling into my fireplace?
If you have an open fire it is most likely to be parging which is the old dry cement that used to line the chimney originally. This does not indicate anything is wrong structurally and happens a lot. The parging will land in your fireplace ready to swept away.
15.05.26 02:16 PM - Comment(s)
What size logburner do I need?
Use our Stove Output Calculator before choosing a stove that's too big for your room
14.05.26 01:57 PM - Comment(s)
How do chimney fires start?
If you have noticed creosote in your fireplace or tar dripping or forming in your stove or flue exist pipe then you could be heading for a chimney fire
14.05.26 01:46 PM - Comment(s)
Can you lower the price?
We don't aim to be the cheapest, but we do aim to buy quality goods and parts that will last.
14.05.26 01:43 PM - Comment(s)